The Challenge: The Digital Adoption Gap

Organisations spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient rollout. But, difficulty, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Users have trouble to use new SAP screens or complete complex transactions, leading to frustration and increased use on technical support.

more info
• Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, policy breaches, and wasted time.


• Training Attrition: Manual-based instruction is easily lost, leaving staff unsupported when they are working.


• Low ROI: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.